Privacy Policy

Last updated: 2026-04-06

Nimos (“we”, “us”, or “our”) is committed to protecting your privacy. This Policy explains how we collect, use, disclose, and protect your information. It applies to our website, apps, and related services (the “Service”).

1. Information We Collect

Account & Business Info: name, email, company name, industry, billing details, and account settings.

Operational Data: accounting records and business information you enter, upload, or import, such as products, invoices, journal entries, payments, and related business records.

Customer Contact Data Submitted by You: information you choose to enter or import about your customers or contacts, such as names, email addresses, phone numbers, billing details, delivery details, and invoice-related information.

Usage & Device Data: interactions, pages/screens viewed, device information, approximate location, and diagnostic logs.

Payment Data: processed by our payment provider (Stripe). We do not store full card numbers or CVC.

2. How We Use Information

We use your information to operate, maintain, secure, and improve the Service, including bookkeeping features, invoicing, payment-related features, customer support, fraud prevention, account administration, and service communications. We do not sell your personal data.

Where you submit customer or contact information to the Service, we use that information to provide features you request, such as invoice generation, payment links, customer records, and communications sent at your direction.

3. Customer Personal Data You Submit

You may submit personal data relating to your customers, contacts, or other individuals through the Service (“Customer Personal Data”). Customer Personal Data may include names, email addresses, mobile numbers, billing details, and similar information that you choose to store or use in Nimos.

As between you and Nimos, you control the Customer Personal Data you submit to the Service. You are responsible for ensuring that you have any required rights, consents, notices, and lawful bases needed to collect, use, and share that data with us for the purpose of providing the Service to you.

We process Customer Personal Data on your behalf to provide the Service, subject to applicable law. To the extent applicable under data protection law, you act as the controller or business for Customer Personal Data you submit, and Nimos acts as a processor or service provider in providing the Service.

You are also responsible for how you use Customer Personal Data through the Service, including compliance with applicable privacy, data protection, direct marketing, messaging, and communications laws.

4. Optional Anonymous Contribution

With your explicit opt-in (Settings → Privacy), we may use your data in aggregated, de-identified form to help improve product quality and features. We apply safeguards such as minimum cohort sizes and statistical techniques to reduce re-identification risk. You can turn this off at any time. Turning it off stops future use; previously produced aggregate reports remain aggregate.

5. Payments (Stripe)

Payments are processed by Stripe. When you subscribe or pay, certain information (e.g., name, email, billing address, IP, order details) is shared with Stripe to complete the transaction and prevent fraud. We do not store full card numbers or CVC.If you onboard to Stripe for payouts or Connect features, we may share business verification details you provide to satisfy compliance.

6. Use of AI

Some features may use AI to automate or enhance your experience (e.g., categorization or content formatting). We do not use your data to train external AI models without your explicit consent. Any internal improvements follow this Policy and, where applicable, your opt-in to anonymous contribution.

7. Data Security

We use reasonable safeguards such as encryption in transit, secure storage, and access controls. No system is 100% secure, and we cannot guarantee absolute security.

You are responsible for safeguarding your account credentials and for managing access to Customer Personal Data within your organization. You are encouraged to regularly export and back up your important records.

8. Third-Party Service Providers

We use trusted providers such as hosting, email delivery, analytics, and payments. They may access or process data only to perform services for us or on our behalf and are subject to contractual privacy and security obligations where applicable.

9. International Transfers

Your information may be processed in countries other than where you reside. Where required, we use appropriate safeguards for cross-border transfers.

10. Data Retention & Backups

We retain data while your account is active and as needed to provide the Service, comply with legal obligations, resolve disputes, enforce agreements, and maintain security and backup systems.

Upon account deletion, we may delete or de-identify your data, subject to legal, regulatory, contractual, fraud-prevention, backup, and legitimate operational retention requirements.

11. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, export, delete, or restrict certain personal data, or to object to certain processing. You can also opt in or out of anonymous contribution in Settings → Privacy. Contact support for assistance.

12. Children’s Privacy

The Service is not directed to children. Do not use the Service if you are under the minimum age required by your jurisdiction.

13. Policy Updates

We may update this Policy from time to time. Material changes will be notified via email or in-app notice where appropriate.

14. Contact

Questions? Contact support@nimos.cloud.